InterCall Provides Conferencing Services for Everyone – Even SMBs

From the beginning InterCall has designed services for companies of all sizes, although historically a large portion of their business has come from large organizations. Their strong world-encompassing customer base is a big part of what helps them continuously improve their offerings to keep their products and services evolving.

In the last couple years, however, InterCall has noticed the number of small and medium businesses rise. These new companies also want to take advantage of the benefits that conferencing services offer, provided they meet their unique and individual needs.

Packages

InterCall offers both dedicated audio conferencing and an audio web combination package. Both of these solutions provide you with your own virtual meeting room available 24/7.

Dedicated Audio Conferencing – schedule and plan your meeting ahead of time, or start one on-the-fly. Your dedicated conference code and dial-in number is ready to go every time. You also have access to instant operator assistance as well as project codes for client bill-back.

• Instant operator assistance
• Low flat rate for unlimited usage
• Dedicated conference code and dial-in number
• No reservations needed, access your conference at anytime

Audio/web combination package – don't just tell them what you're talking about, show them. InterCall's audio and web conferencing combination is tightly integrated, providing you with two services in one user-friendly online interface.

• Send polling questions
• One-click access to meetings
• Present product demonstrations online
• Schedule your conferences from Outlook
• Edit documents and collaborate in real-time
• Share your desktop, applications, and presentations

Quality of Service

InterCall believes that it's not the size of the business that matters – it's how professional you look and perform for your potential customers that matters. InterCall's conferencing services run on the same platform as their enterprise level web and audio conferencing services, so you receive the same uptime, reliability, and quality as their Fortune 100 customers.

Why Choose InterCall?

With a team of over 1500 call supervisors, customer service reps, operators, IT, marketing, and accounting professionals and more than 500 meeting consultants, InterCall is the largest provider of conferencing services in the world. As a whole, InterCall serves in excess of 40,000 companies worldwide, and more than 400,000 individual conference leaders.

Additional Resources

For more information on how InterCall audio and web conferencing services can help your business succeed, contact one of our professional account managers today!

Source: Conferencing Services

Improve your Conferences in 2 Steps

Both audio conferencing and web conferencing offer countless benefits – ranging all the way from cost savings to a smaller carbon footprint. However, in order to acquire the highest return on your conferencing services investment, it is crucial that every meeting you conduct is as productive and effective as possible. So far this month we’ve covered the top 5 most essential features for any web conference as well as the top 5 mistakes web conferencing hosts make. Now, I’m going to offer you a couple zealous suggestions for enhancing (and adding a little spice) to your conferences.

1. First and foremost, your conferences should be about, by and for your participants. They should feel encouraged to offer feedback and participate through multiple venues, for example, white boarding, chat, polling, and Q&A sessions. Thankfully, conferencing services offer multiple features that ensure participants are actively involved in meetings.
   For conferences with a large group of participants, a moderator is preferred to keep the conference on track and under control. Your moderator/MC should challenge, integrate, pull together, and basically act as the ambassador of your participants. That doesn’t mean you’re off the hook though, you need to be just as active in your conference as any moderator, MC, speaker or presenter – don’t just be a warm body!
2. In order to keep your audience interested and actively engaged in your conference, try restructuring it. Break away from the mundane ‘pick a theme, an opening and/or closing speaker, and in between the same old stuff’ that makes participants feel like they’re in a typical workday that their boss has scheduled for them. Instead, keep your audience fascinated by letting your conference tell a unique story. As with any good story, there are valleys of calm, rises of anticipation, and ultimately peaks of exhilaration and excitement – something light-years away from boredom and panic in perpetual alteration. That being said, your conference should also make sense from a linear start-to-finish point of view. That way your participants are more likely to retain the information they take in as opposed to feeling overwhelmed.

Additional Resources
At ConferenceShopper.com we provide our customers with private labeled audio and web conferencing services, IP transit, and private line services via a network of Tier One providers. Our winning combination of experienced account managers and unique relationships inside the telecommunications industry allow us to provide our customers with unbiased, carrier neutral suggestions as to how they should handle their communications services for the best prices available.

InterCall's Acquisition of Unisfair

InterCall's Acquisition of Unisfair – Keeping Pace with the Continuously Evolving Face of Domestic and International Business Communication Needs

In this day and age, it's a given that technology is constantly evolving. Businesses are looking to expand their reach and effectiveness while cutting costs – and conferencing services have the power to do just that. Not long ago, the ability for a business to host any virtual event was considered a luxury. Now however, conferencing services are quickly becoming a must-have tool as more and more businesses are looking to host large, engaging virtual events.

InterCall is the largest web conferencing service provider in the world and offers the broadest range of services to support the unique and changing needs of all businesses. That being said, much has changed during InterCall's 20+ years of existence. Back in 1991, operator assisted conferencing was the wave of the future; then came reservationless conferencing. Today, as a growing number of workers around the world are going mobile, InterCall continues to evolve as well offering the broadest range of services to support the shifting requirements of small and large businesses.

A little over a month ago, InterCall acquired one of the leading worldwide providers of business environments and virtual events, Unisfair, and has been working toward incorporating their services into InterCall's suite of event products. For over a decade, Unisfair has led the virtual events space and provided cloud applications to enable businesses to create interactive and branded virtual environments. Their environments are engaging, user-friendly, and permit a highly interactive experience via exhibition floors, networking areas, and speaking sessions. Furthermore, Unisfair delivers extraordinary marketing intelligence by tracking every participant's activities.

This acquisition is expected to mean great things for businesses that are already hosting remote, online events as well as those looking to employ those services. Both InterCall and Unisfair share a vision of providing top-quality technology to improve worldwide virtual collaboration and communication. As a result, InterCall is excited to now offer complete end-to-end solutions on a proprietary platform – from simple webcasts to immersive and comprehensive virtual presentations.

Here at ConferenceShopper.com, our close partnership with InterCall allows us to provide you with the top industry-leading conferencing services currently in the market for the best available price.

Now it's time to tell us what you think. What are your thoughts on InterCall's acquisition of Unisfair? How do you think it will impact the communications industry as a whole?

Source: Conferencing Services

One More Reason to Employ Conferencing Services

As if you didn’t have enough reasons to start using conferencing services already, I’ll give you one more – germs.

An estimated one of every five working businessmen and women travel for work roughly five times a year, with trip lengths averaging three nights. While there is nothing wrong with business travel, (aside from the fact that it is time-consuming, expensive, and at times quite inconvenient) the hotels that employees find themselves in can often be a greater magnet for germs than you are led to believe.

Hear me out, there is no reason to panic – but there are some things you should know and remember the next time you find yourself in a hotel room. For instance, hotel maids launder bed sheets regularly, but the bedspread is generally not washed unless requested by a guest. Doctor and TV daytime show host Dr. Oz suggests removing the bedspread immediately upon entering the room. According to him, it is “full of bacteria from prior clients,” and that removing the bedspread is a practical decision to make with no downside.

Next on the list of harmless looking germ traps is the remote control. That’s right, the number one tool many people make a beeline for once they find a little free time. Arguably the most used item in a hotel room, your remote control has likely never been cleaned. Fortunately, there is a quick and simple solution to this problem: a plastic bag. Slip your remote into a small sandwich bag, such as Ziploc, and it’s good to go (so long as you don’t go and rest it on the bedspread).

Moving on to the ice bucket. Unfortunate as it may be that those tiny in-room refrigerators usually do not have their own ice makers, it might not be worth the trip down the hall to the ice machine. Ice buckets have been known to be used as ash trays, and the even less appealing barf bucket. If ice is something you really can’t live without, ask the staff if they have a plastic bag – or five – to line the inside of the bucket.

Which leads us to our next item: the drinking glasses in the bar or bathroom. If the glasses you were provided are made of glass, chances are they have only been wiped clean with a towel as they are not often sent down to the dishwasher. If you don’t bring your own drinking container with you, you’re better off with individually wrapped plastic cups, or asking for a fresh one to be brought to your room.

Obviously audio and web conferencing eliminate all of these issues because they do away with the need for business traveling. But for those times when meeting in-person is a must, your choices are few and far between. You can take the above suggestions to heart, or you can opt to fork out more cash for a pricier hotel with the hopes that it will be cleaner – but that’s not always the case. As many of my OCD friends will tell you, antibacterial/disinfectant wipes are an absolute must have, and should be used on any surface you come into contact with (but keep in mind how they may react to some clothing, jewelry, and wood furniture. It’s best to read the manufacturer’s label before using). Good luck and stay clean!

Source: Conferencing Services